2024 Transportation Needs Survey
2024 Transportation Needs Survey
We need your input! The Jacksonville Transportation Authority (JTA) is conducting a study to better understand the public transportation needs for Northeast Florida, and we want to hear from you. The study will develop recommendations to improve the transportation services, help reduce mobility gaps, and provide convenient travel options.
Please take a few minutes to complete the survey below. Your feedback will help us identify areas for improvement, prioritize investments, and ensure that our public transportation services meet the needs of residents like you. Whether you currently use public transportation or not, your perspective is invaluable in shaping the future of transportation in our community.
We also invite you to share this survey with your friends, family, neighbors, and colleagues. The more input we receive from our community members, the better we can address public transportation needs and improve services for everyone.
The design of transit service often requires trade-offs. For the following service design categories, indicate which you would prefer. If you currently use bus service, what would you like to see in your bus service? If you don't use bus service, what improvements would help you to consider riding?