Accessibility Updates
Accessibility Updates
We’re updating our online content to meet new accessibility standards. This means some older materials may be removed or updated, and all available content will be improved to be more accessible for everyone.
What to Expect
As we update our content to meet accessibility standards, you may notice some changes:
- Some older pages and videos may no longer be available
- Content that remains will be updated to improve accessibility
- Some videos may be temporarily unavailable while they are being updated
- New content will be easier to use with captions, screen readers, and clearer formatting
If you’re looking for something that’s no longer available or you need additional accessibility accommodations for existing content, email accessibility@publicinput.com and we’ll work to provide access as quickly as possible.
Why We’re Making These Changes
We are updating our content to meet accessibility standards known as Web Content Accessibility Guidelines (WCAG) as required by the U.S. Department of Justice for local governments.
These standards help ensure that online content can be used by people with a wide range of abilities, including those who use assistive technologies like screen readers or need captions for video content.
This work helps us:
- Make our content accessible to more people
- Improve usability for everyone
- Meet federal accessibility requirements
We are applying these standards across our digital content to ensure a more consistent and accessible experience.
What’s Being Improved
As part of this work, you may notice updates to how content looks and functions. These changes are designed to make content easier to access and navigate.
Examples include:
- Captions added to videos
- Improved color contrast for readability
- Clear heading structure to support screen readers
- Descriptive links that clearly explain where they go
- More consistent formatting across pages
These improvements help ensure content works better for people using assistive technologies and creates a clearer experience for all users.
What to Know
While we are working to improve accessibility across all content, there are some limitations to be aware of:
- Some older materials may take time to update
- Not all content can be remediated immediately
- Live meetings may have different accessibility features than recorded content
- Some content may be temporarily unavailable during updates
We will continue improving accessibility over time and prioritize requests for content that is needed.
Request Content or Accessibility Support
If you’re looking for content that is no longer available, or need help accessing something, email accessibility@publicinput.com.
To help us respond as quickly as possible, please include:
- The name or topic of the content
- A link (if you have it)
- Any details that will help us identify it (meeting name, date, project, etc.)
- A description of the issue you’re experiencing (if applicable)
- The format or support you need (for example, captions, transcript, alternative format)
We will review your request and follow up within 3-5 business days.
Frequently Asked Questions
We are required to meet federal accessibility standards under rules established by the U.S. Department of Justice. These rules require that public-facing digital content be accessible to people with disabilities. Updating our content ensures we are meeting these legal requirements while also making information easier to access and use for everyone.
WCAG stands for Web Content Accessibility Guidelines. These are standards that help ensure websites, documents, and videos can be used by people with disabilities, including those who use assistive technologies like screen readers.
Some older content has been removed because it does not meet current accessibility standards. We are prioritizing updating content that is still actively used, while providing access to older materials upon request.
Yes. If you’re looking for something that is no longer available, email accessibility@publicinput.com and we’ll work to provide it.
Accessibility standards require that publicly available content be usable by people with a wide range of abilities. Rather than leaving content online that does not meet these standards, we are focusing on maintaining and improving content that is accessible.
Improvements may include adding captions to videos, improving color contrast, using clear page structure, and ensuring compatibility with screen readers.
Live meetings may include basic accessibility features such as captions. Additional accessibility features may be added after the meeting recording is processed.
No. These accessibility updates are being applied across City digital content to provide a more consistent and accessible experience.